Careers

Learn what sets Lutheran Family Service apart from other Individual, Community and Family Service agencies

 OPEN POSITIONS AT LUTHERAN FAMILY SERVICE


OFFICE SUPPORT STAFF POSITION NOW OPEN

Do you want to use your clerical, computer and people skills to make a real difference for people in need? Are you looking for a more rewarding career?

Become an important part of a growing team of professionals who support the ministries of Lutheran Family Service by providing office support, interacting with clients, and keeping our office a positive, welcoming, supportive and productive environment.

Benefits Offered:

• Health, Dental and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• Flex Spending Account
• Health Savings Account
• 403(b) – nonprofit equivalent of 401(k)
• Retirement Plan
• Short-Term Disability
• Life Insurance
• Employee Assistance Program
• Professional Development Assistance

Major Areas of Responsibility:

• Perform a range of clerical and administrative tasks to support daily operations in an office setting
• Greet clients and provide customer service to them
• Answer phone calls and emails, schedule appointments, and take and deliver messages
• Keep an inventory of office supplies and order new materials as needed
• Provide back-office support for the ministry team and various services offered
• Support mental health counselors with credentialing
• Enter data into various programs and receive and record financial gifts

Skills and Abilities:

• Interpersonal communication and customer service
• Proficient in Microsoft Word, Excel, and Outlook
• General comfort with computers and learning new programs
• Organization and multi-tasking
• Flexibility and the ability to prioritize new tasks as they come in

Requirements:

• Desire to work in a Christian, faith-enriching setting
• High school diploma or GED
• Office support experience preferred but not required

Since 1901, Lutheran Family Service has been there for people in their time of need providing a variety of services including unplanned pregnancy counseling, mental health counseling, marriage counseling, adoption services, church worker support, elderly outreach and life advocacy. Lutheran Family Service is a Christian, not-for-profit organization helping anyone in need, regardless of their faith – no need to be Lutheran or a Christian to use counseling services.

If this sounds like a fit for you, send your résumé to:

Holly Eldridge
heldridge@LutheranFamilyService.org
409 Kenyon Road, Suite C
Fort Dodge, IA 50501
Phone: 515.573.3138
Fax: 515.573.3130


CREDENTIALING SPECIALIST POSITION NOW OPEN

Do you want to use your computer, detail and organizing skills to make a real difference for a growing organization? Are you looking for a more rewarding career?

Become an important part of a small but mighty team of professionals who support the ministries of Lutheran Family Service by performing clerical, credentialing and recredentialing of our mental health providers with commercial payers, Medicare, and Medicaid.

Benefits Offered:

• Health, Dental and Vision Insurance
• Paid Time Off (PTO)
• Holiday Pay
• Flex Spending Account
• Health Savings Account
• 403(b) – nonprofit equivalent of 401(k)
• Retirement Plan
• Short-Term Disability
• Life Insurance
• Employee Assistance Program
• Professional Development Assistance

Major Areas of Responsibility:

• Maintain individual provider files to include up to date information needed to complete the required governmental and commercial payer credentialing applications
• Maintain internal provider grid to ensure all information is accurate and logins are available
• Update each provider’s CAQH database file timely according to the schedule published by CMS
• Apply for and renew annually all provider licenses
• Complete revalidation requests issued by government payers
• Complete credentialing applications to add providers to commercial payers, Medicare, and Medicaid
• Complete re-credentialing applications for commercial payers
• Credential new providers and re-credential current providers
• Work closely with the Director and billing staff to identify and resolve any denials or authorization issues related to provider credentialing
• Maintain accurate provider profiles on CAQH, PECOS, NPPES, and CMS databases
• Other duties as assigned

Skills and Abilities:

• Knowledge of provider credentialing and its direct impact on the provider’s revenue cycle
• Excellent computer skills including Excel, Word, and Internet use
• Detail oriented with above average organizational skills
• Plans and prioritizes to meet deadlines
• Excellent customer service skills; communicates clearly and effectively

Requirements:

• Desire to work in a Christian, faith-enriching setting
• High school diploma or GED
• Credentialing experience preferred but not required

Since 1901, Lutheran Family Service has been there for people in their time of need providing a variety of services including unplanned pregnancy counseling, mental health counseling, marriage counseling, adoption services, church worker support, elderly outreach and life advocacy. Lutheran Family Service is a Christian, not-for-profit organization helping anyone in need, regardless of their faith – no need to be Lutheran or a Christian to use counseling services.

If this sounds like a fit for you, send your résumé to:

Holly Eldridge
heldridge@LutheranFamilyService.org
409 Kenyon Road, Suite C
Fort Dodge, IA 50501
Phone: 515.573.3138
Fax: 515.573.3130


LICENSED OUTPATIENT THERAPIST POSITION NOW OPEN

  • Sioux Falls, South Dakota
  • Des Moines, Iowa
  • Fort Dodge, Iowa

Do you believe that faith should be a part of holistic mental health treatment?

Join the life-changing ministry team of Master’s Level Therapists at Lutheran Family Service.

This position offers outstanding income opportunity and flexibility to design and manage your career:

  • Excellent commission and income opportunities for those motivated to excel
  • Create your own schedule to fit within client and personal needs
  • Flexible start and end times to accommodate client and personal needs
  • Ability to determine and market your specific counseling specialties
  • Health benefits, paid holidays, and vacation pay for full-time employees

Choose one of three different compensation options to meet your lifestyle needs and income goals.

  1. Option 1: Full-time, salaried
    • Excellent choice for those looking for income stability, security, benefits, and full-time client-load
  2. Option 2: Full-time, commission
    • Perfect choice for those motivated by income potential through building their market and clientele
  3. Option 3: Part-time, commission
    • Great choice for those desiring the flexibility that part-time hours and schedule allow

Major Areas of Responsibility:

  • Provide high quality, compassionate, and Christian-centered therapy to individuals, couples, and families.
  • Adhere to all professional and ethical standards.
  • Build community relationships and referral network to develop and sustain clients.
  • Maintain work hours in a way that is responsive to client needs.
  • Participation in and travel to quarterly staff meetings throughout the state.
  • Maintain good standing with the appropriate board and insurance entities.

Skills and Abilities:

  • Apply varied interventions during crisis situations
  • Work with a variety of cultures
  • Self-motivate to work independently and implement time management strategies

Requirements:

  • A masters or doctoral degree in a mental health-related field
  • Independently licensed to practice therapy in the state of Iowa (LISW, LMHC, LMFT)
  • Desire to work in a Christian, faith-based, private practice environment

If this sounds like a fit for you, send your résumé to:

Wanda Pritzel
wpritzel@lutheranfamilyservice.org
409 Kenyon Road, Suite C
Fort Dodge, IA 50501
Phone: 515.573.3138
Fax: 515.573.3130